James Ross, AEMT, BSN, MSHA
President & Chief Executive Officer
- Case Management/Social Services
- Operations Support
- Overall Operations of Jackson-Madison County General Hospital
- Quality Plus
James (JR) Ross from Henderson, TN, joined West Tennessee Healthcare in 1985 as a registered nurse in the surgical intensive care unit. Positions held during his career are Critical Care Coordinator, Cardiac Services Manager, Director of CCU, Administrator of the West Tennessee Surgery Center, Executive Director of Physician Services and Director of Case Management/Social Services as well as Vice President of Hospital Services. He has an AAS from Jackson State Community College, AS in Nursing and BSN from Union University, MSHA from the University of Alabama at Birmingham and is credentialed as a Licensed Nursing Home Administrator, Licensed Emergency Medical Technician and a Licensed Registered Nurse. JR is responsible for the overall day to day operations of the flagship hospital of West Tennessee Healthcare. He is married to Cindy, a nurse practitioner, and they have two daughters Ashley and Kelsey.
Tim Adams, MBA
Vice President of Hospital Services
- Employee Transport
- Environmental Services
- Food & Nutrition
- Neurosciences Services
- Acute Care Therapy
- Inpatient Rehab
Tim Adams serves as Vice President of Hospital Services at West Tennessee Healthcare. Originally from Rome, Georgia, Tim Adams moved to Jackson, Tennessee in 1970 and joined West Tennessee Healthcare in 1987 as a Safety Engineer with the Safety Department. Throughout his time with the health system he has held various leadership positions including, Director of Safety, Security and Telecommunications and Director of Outpatient Services. In 2009, Adams was named Executive Director of West Tennessee Neurosciences and Spine and West Tennessee Rehabilitation Center. Adams has also been active with numerous community and civic organizations. He is a Past President of the Jackson Chapter for the American Society of Safety Engineers, Past Board Chairman for Leaders Credit Union and a 2006 graduate of Leadership Jackson. In 2005, Adams was honored with the Jackson-Madison County General Hospital Humanitarian/Community Service Award and in 2011 he was the recipient of the West Tennessee Healthcare President’s Award. He has a Bachelor of Science, Chemistry and a Master of Business Administration.
Tim and his wife Mary Lou have three children, Jason, Daniel and Madeline Adams.
Jeff Blankenship, MBA
Chief Financial Officer
- Health Information Management
- Health Partners
- Internal Audit
- Managed Care
- Patient Access
- Patient Financial Services
- Strategic Development
- Supply Chain
Jeff is the Chief Financial Officer for West Tennessee Healthcare with responsibility for Finance and Accounting, Strategic and Business Development, the Revenue Cycle and the Supply Chain. Jeff is originally from Trenton, Tennessee and holds a BSBA from Union University and an MBA from the University of Memphis. He is a certified public accountant and a member of the Healthcare Financial Management Association. In his free time, Jeff enjoys traveling and spending time with his wife and two young children.
Wendie Carlson, MBA, SPHR
Chief Human Resources Officer
- Education/Leadership Development
- Employee Health
- Human Resources
Wendie Carlson serves as the Chief Human Resources Officer at West Tennessee Healthcare. Her current areas of responsibility include Human Resources, Education/Leadership Development and Employee Health Services. A Minnesota native, Carlson moved south in search of warmer weather and naively hoped to escape mosquitoes. After spending 28 years in Texas, she made Tennessee her new home in 2012. She enjoys reading, traveling, spending time with her adult children and pampering the many pets who have claimed her home as their own.
Jeff Frieling, MBA
Vice President Chief Information Officer
- Information Systems
- IT Security
- Laboratory Services
Jeff joined West Tennessee Healthcare in 1989 and has had many positions within the system. Before being named VP/CIO, several positions were held including Administrative Director of West Tennessee Cancer Center, Administrator of Humboldt General Hospital and Director of Applications in Information Systems. He has an Associate’s Degree in Radiation Therapy, a Bachelor’s Degree in Operations Management from the University of South Alabama, a Master’s in Business Management from the University of South Alabama, a certificate in Healthcare Administration from the University of Alabama in Birmingham and is a Fellow in the American College of Healthcare Executives. Frieling oversees Information Systems, IT Security for the system and Laboratory Services.
Amy Garner, EJD
Vice President Compliance Officer
- IRB Functions
- Safety Engineer
- Accreditations and Licensure
Amy Garner was raised in Milan, Tennessee. She attended and graduated from Milan High School and obtained her Bachelor’s Degree and Master’s Degrees in Business Administration from Union University. She also has her Executive Juris Doctor Degree with an emphasis in Health Law from Concord University School of Law. Amy began her career at WTH as the controller for Camden General Hospital in 1998, and in 2002, became the administrator of the hospital. In 2003, she became the Corporate Compliance Officer for West Tennessee Healthcare, in which her primary responsibility is promoting an environment where there is honest, ethical behavior in the day-to-day operations of the organization. Amy lives in Jackson with her husband, Keith, and has two daughters, Hannah and Madeline. In her spare time, she enjoys serving on several boards and committees in the community and loves to read, play golf, and entertain guests.
Currie Higgs, JD
Vice President General Counsel
Currie Higgs is Vice President/Chief Legal Officer for Jackson-Madison County General Hospital District. Currie received her B.A. from Northwestern University and her J.D. from the College of William and Mary, Marshall-Wythe School of Law. She is licensed in both Virginia and Tennessee. She has two dogs and two cats, one of unusual size. Her husband is a very patient man.
Vice President West TN Medical Group
- Acute Wound Care Management
- Infectious Disease
- Infusion Clinic
- Kirkland Cancer Center
- Sports Plus Rehab Centers
- West Tennessee Medical Group
Darrell King serves as Vice President for West Tennessee Medical Group. His responsibilities include West Tennessee Medical Group, as well as Sports Plus Rehab Centers, Kirkland Cancer Center, infusion clinic, acute wound care management and infectious disease. Darrell is a Jackson native and began his healthcare career in medical group management in 1990. He received the Bachelor of Science in Business Administration from the University of Tennessee-Knoxville and the Master of Business Administration from Union University. King holds membership in the American Medical Group Association (AMGA), the Medical Group Management Association (MGMA) and the American College of Healthcare Executives (ACHE). In 2003, he received the Certified Medical Practice Executive (CMPE) designation from the American College of Medical Practice Executives. He recently returned home to Jackson from Jonesboro, Arkansas, where he was the Chief Executive Officer of NEA Baptist Clinic. Darrell is married to Tracey and they have two kids, Kathryn and Will. He enjoys following the Vols and the Cardinals, waterfowl and upland bird hunting, politics and especially spending quality time with his family.
Lisa Piercey, MD, MBA, FACHE
Executive Vice President, System Services
- Rural Hospitals:
- Bolivar General Hospital
- Camden General Hospital
- Milan General Hospital
- Community Education
- Disease Management
- Employer Services
- HealthAware Early Detection Program
- Healthy Heights Employee Wellness Program
- LIFT Wellness Center
- Medical Center Home Health
- Medical Center Infusion Services
- Medical Center Medical Products
- Pathways Behavioral Health Services
- Population Health
- Senior Services
- Spire Rehabilitation Hospital
Dr. Lisa Piercey is a West Tennessee native who serves as the Executive Vice President, System Services, at West Tennessee Healthcare. She has a Bachelor’s of Science in Chemistry from Lipscomb University, a Doctorate of Medicine from East TN State University, Pediatrics Residency and Chief Residency also at East TN State University, and a Master’s of Business Administration from Bethel University. Her current areas of responsibility include administrative oversight of three rural hospitals, Spire rehabilitation hospital, Pathways inpatient and outpatient mental health services, the LIFT Wellness Center, Population Health and Disease Management, Medical Center Medical Products, Employer Services, Community Education, and Senior Services. Dr. Piercey’s clinical background is in Pediatrics, with a specialization in Child Abuse Pediatrics; as a child abuse pediatrician, Dr. Piercey serves as the Medical Director for the Madison County Child Advocacy Center and is a faculty member at Vanderbilt University School of Medicine. She is board-certified in Pediatrics, Child Abuse Pediatrics, and Healthcare Management. Dr. Piercey enjoys cooking, drumming, traveling, and competing in triathlons, as well as spending time with her husband and four children.
Tina Prescott, BSN, RN, MBA, NEA-BC
Vice President Chief Nursing Officer
- All Inpatient and Outpatient Nursing Units
- Ayers Children Medical Center (Therapy & Learning Center)
- Emergency Department
- Nurse Education
- Patient Care Standards
- Patient Transport
- Staffing/Patient Flow
- West Tennessee Women’s Center
Tina Prescott is originally from Middleton, Tennessee and came to West Tennessee Healthcare in 1996 as a Registered Nurse in the Surgical Intensive Care Unit. Since then, she has held the position of Clinical Manager and Director of SICU and Administrator of Camden General Hospital. In 2007, she was named the Vice President/Chief Nursing Officer of Jackson-Madison County General Hospital. Tina is a graduate of Union University in Jackson where she received her BSN and MBA. She is board certified as an Advanced Nurse Executive with the American Nurses Credentialing Center, a member of the American Nurses Association and American Association of Critical Care Nurses. Tina is responsible for West Tennessee Women’s Center, Ayers Children Medical Center including the Therapy & Learning Center, all Inpatient and Outpatient Nursing Units, Patient Care Standards, Clinical Development, Staffing/Patient Flow, Emergency Department, Patient Transport and Dialysis. She is married to James Prescott and they have three children Lilly, Lane and Leah.
David Roberts, MD
Vice President Chief Medical Officer
- Centralized Credentialing
- Family Practice – U.T.
- Infection Control
- Medical Staff Office
- Patient Safety
- Quality Outcomes
Dr. Roberts is the Chief Medical Officer/Vice President for West Tennessee Healthcare with responsibility for providing leadership and direction for all patient safety and quality initiatives. As a member of the Quality Council Management Team, he is responsible for operations, budgets, capital and strategic planning. Dr. Roberts is Board Certified in Geriatrics and Family Medicine. In his free time, Dr. Roberts enjoys reading, working on his farm, and spending time with his family.
Deann Thelen RN, BSN, MBA
Vice President Hospital Services
- Chest Pain Unit
- GI Services
- Imaging Center
- Pain Services
- Peri-Procedure Unit
- Respiratory Care
- Surgical Services
- West Tennessee Heart and Vascular Center
- West Tennessee Surgery Center
Deann is originally from the state of Iowa and grew up on a farm near Iowa City. She attended University of Iowa for her education obtaining her Bachelors of Science in Nursing in 1991. She worked as a registered nurse in critical care and cardiac procedural units for several years before moving into administration. She obtained her MBA in 2003 while still at the University of Iowa. Deann has worked in healthcare both clinically and administratively for nearly 30 years and still is focused on hospital operations. She relocated to Jackson, Tennessee in May of 2012 to become a Vice President for Hospital Services with West Tennessee Healthcare. In her current role she has administrative and operational oversight for several key clinical areas. Deann is married to Randy and has two children, Christopher and Madison.
Karen Utley, RN
Vice President Hospital Services
- Call Center/PBX
- Guest Resources
- Patient Experience
Her current areas of responsibilities include the Patient Experience, Guest Services and the Call Center/PBX. Karen began her career here working as a Nursing Assistant, while attending school to become a Registered Nurse. Karen is a graduate of Union University where she received her AA and BSN. She continued her education at the University of Memphis graduating with a MPA with an emphasis in healthcare. She is credentialed as a Licensed Nursing Home Administrator and a Registered Nurse. Karen was born and raised in Crockett County where she continues to live today with her husband Butch. She enjoys traveling, serving on local and state boards, riding motorcycles, working in her church and spending time with her family.