West Tennessee Medical Group
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FAQs

  • Do you take my insurance?
  • We accept most insurance plans and all TennCare plans.

  • Why do I have to wait so long to see a provider?
  • We strive to give each patient the best care possible. In doing so, some patients require a longer portion of time than others due the complexity of their illness. This additional time is necessary for review, evaluation, documentation, and related testing. Each visit to a primary/specialty care setting can have its own complexities and making a variety of appointment types each day is one of the ways to ensure we provide each patient with the attention that they need during their appointment. 

  • What are the hours of operation?
  • For your convenience, each of our clinics has different hours of operation. Please visit your preferred clinic's page for their hours of operation.

  • How do I get my test results?
  • In most cases, your provider's nurse will call you once they receive your test results.

  • How do I get my prescription refilled?
  • Your provider's nurse will be happy to help you with your refill, and the most efficient wya to contact a nurse is to call your clinic location. They will make sure that the nurse receives your message.

  • Where are the forms I need to complete for my office visit?
  • Please click here for Pre-Registration forms.

  • How do I make an appointment?
  • Please click here to schedule an appointment.

  • How do I find the location of one of your clinics?
  • Please click here for maps and directions to clinics.

  • What hospitals do you use?
  • We are affiliated with all hospitals within West Tennessee Healthcare: Jackson-Madison County General Hospital, Bolivar General Hospital, Camden General Hospital, Gibson General Hospital, Humboldt General Hospital, and Milan General Hospital.