West Tennessee Healthcare (WTH) is committed to protecting your online privacy. We feel it is important for you to understand how we handle the information we receive from you through the internet. All data that you enter on this site is encrypted with secure server software (SSL). The encryption means that your data is protected while it is being transferred over the Internet to our servers. Once your data reaches our servers, the same state-of-the art security software that guards our company's essential business data protects your data as well.
The information we collect includes the domain name from which you access the Internet, the IP address of your computer, the date and time you access our site, and the Internet address of the web site from which you linked to our site. An IP address is a number automatically assigned to your computer whenever you access the Internet. IP addresses allow computers and servers to recognize and communicate with one another. We collect IP address information so that we can properly administer our system and gather aggregate information about how our site is being used, including the pages visitors are viewing. To maintain your anonymity, we do not associate IP addresses with records containing personal information. We will use IP address information, however, to personally identify you in order to enforce our legal rights or when required to do so by law enforcement authorities.
Inquiries that are e-mailed to us are stored, including the question and the e-mail address information so that we can respond. We will not obtain any information that will allow us to personally identify you when you visit our site, unless you choose to provide such information to us. The e-mail functionality on our web site is not a secure means of communication. There is a possibility that your e-mail may be accessed or viewed by other Internet users while in transit to us. Do not email us if you wish to keep your communication confidential.
While visiting sites within the WTH.net and WTH.org domains, you may occasionally encounter a Web page that uses "cookies." A cookie is a small data file that a Web site transfers to your computer's hard disk allowing our server to recall specific information about your session while you are connected.
Cookies that come from our Web pages are not designed to collect personal information about you, but only about your browser session. The cookie makes it easier for you to use some of the features of these Web pages.
Health Tools Information
You may need to provide personal information in order to use some of the health tools on our site. This information may include your answers to questions about your health status. All data that you enter on this site is encrypted with secure server software (SSL).
Newsletters and Related Services
WTH.org and WTH.net provide you with the opportunity to receive communications from us or third parties. You can sign up for a free e-mail newsletter, and you can unsubscribe from this newsletter at any time.
WTH.net and WTH.org contain links to other Web sites operated by third parties. WTH.net and WTH.org have no control over the policies of third party sites. Be sure to review the terms of those sites for their practices.
We may provide third parties with aggregate statistics about our visitors, traffic patterns and related site information. These data reflect site-usage patterns gathered during visits to our Web site each month, but they do not contain behavioral or identifying information about any individual member unless that member has given us permission to share that information.
If you have a complaint or problem, or if you believe your privacy rights have been violated, you may e-mail us by clicking the "Contact us" link at the bottom of any page. Our Customer Service department will forward your complaint to the appropriate department for response or resolution. If you don't receive adequate resolution of an online privacy-related problem, you may write to West Tennessee Healthcare's Privacy Coordinator at 620 Skyline Drive, Jackson, Tennessee 38301 or call the Compliance Hotline at 877-746-3676.