It’s your health, so we want you to be able to easily access your health care records. With My Health Records, you can find when the last test or procedure was done and get a copy of the results when you need them. My Health Records is available at whatever time of day you need it. With an account, your access will include selected data from your Jackson-Madison County General Hospital (JMCGH) electronic medical records, including lab test results, medications, immunizations, patient education and continuity of care documents.
My Health Records is a FREE online tool that provides a simple and secure way to see your records and make informed decisions about your future health care needs.
To get connected to West Tennessee Healthcare’s My Health Records, follow these easy steps:
1. Discuss the registration process with the JMCGH Registration staff at your next visit to JMCGH or contact Health Information Management, 731-541-7982, to request access information. A signed Release of Information form and valid photo ID are required for registration. If you are requesting on behalf of someone else, then you must provide documentation showing that you are the legal representative.
2. Access the link that is emailed to you after you request access to your records.
3. Follow the steps outlined on the web page.
4. Complete this process soon because the email invitation will expire after 90 days. We will send you a reminder before it expires. If you forget, contact West Tennessee Healthcare Health Information Management, 731-541-7982, to receive a new email invitation.
You can access your medical records any time of the day or night.