West Tennessee Healthcare Employees Selected for National Leadership Program

Posted on: 06.29.2017

West Tennessee Healthcare is pleased to announce two of its employees have been selected for the national Disparities Leadership Program (DLP). Dr. Rose Bailey, Operations Support Specialist, Administration and Katie Chandler, Director, Guest Resources were chosen to participate in a year-long executive leadership program designed to tackle racial and ethnic disparities in health care.  Bailey and Chandler are two of only 25 individuals from 15 health care organizations from around the United States selected for the 2017-2018 Disparities Leadership Program.  They will join a cohort of 156 other organizations who have participated in the Disparities Leadership Program from 2007-2017.

The Disparities Leadership Program is the first program of its kind in the nation. It is designed for leaders from hospitals, health insurance plans, and other health care organizations who are seeking to develop practical strategies to eliminate racial and ethnic disparities in health care.  The program is led by the Disparities Solutions Center at Massachusetts General Hospital in Boston, Massachusetts.

Through the DLP, the Disparities Solutions Center aims to create leaders who are prepared to meet the challenges of health care transformation by improving quality for at-risk populations experiencing disparities.

The program has three main goals:

  • To arm health care leaders with a rich understanding of the causes of disparities and the vision to implement solutions and transform their organization to deliver high-value health care.
  • To help leaders create strategic plans or projects to advance their work in reducing disparities in a customized way, with practical benefits tailored to every organization.
  • To align the goals of health equity with health care reform and value-based purchasing.

“This program is about developing new leaders and taking action.  It is about helping individuals and their health care organizations understand the critical connection between improving quality and eliminating disparities in care through a concerted, coordinated effort to change our health care system,” said Joseph R. Betancourt, MD, MPH, Director of the Disparities Solutions Center at MGH, and a member of the Institute of Medicine (IOM) Committee.

Created in July 2005 as the nation’s first, hospital-based disparities center, the Disparities Solutions Center at Massachusetts General Hospital has significant experience in addressing racial and ethnic disparities in care. The Center has worked with several leading health plans across the country (Aetna, Blue Cross-Blue Shield of Massachusetts, Blue Cross-Blue Shield of Florida, among others) to develop strategies to identify and eliminate disparities. In addition, DSC faculty has staffed the Massachusetts General Hospital Committee on Racial and Ethnic Disparities, pioneering activities such as the Disparities Dashboard, an innovative way to identify and monitor disparities, as well as the development of a culturally competent diabetes disease management program. The DSC faculty has also played an important role in the well-recognized effort among Boston hospitals to eliminate disparities under the leadership of the Boston Public Health Commission. These experiences have uniquely positioned DSC faculty to provide training to those interested in addressing disparities through quality improvement.

West Tennessee Healthcare President &Chief Executive Officer James Ross said, “It is a great honor that two West Tennessee Healthcare employees have been selected to participate in the Disparities Leadership Program. Rose and Katie have worked diligently within our organization through its Diversity Council. The collection and interpretation of data is used to assist in developing strategies to improve health outcomes and address health disparities throughout our region. Rose and Katie are truly great representatives from our region to serve in this national program.”

The Disparities Leadership Program is jointly sponsored by the National Committee for Quality Assurance (NCQA), and supported by Joint Commission Resources (JCR), an affiliate of the Joint Commission.

About West Tennessee Healthcare:

West Tennessee Healthcare is a public, not-for-profit healthcare system servicing 18 counties in West Tennessee. The mission of West Tennessee Healthcare is to improve the health and well-being of the communities we serve while providing exceptional and compassionate care. For more information, visit www.wth.org.