West Tennessee Healthcare is committed to ensuring the privacy and security of patient health information. Copies of your medical records can be sent to your physician or to another hospital without charge. Written consent and a small fee is required to release copies of medical records to patients and we ask your understanding in allowing time for the records to be completed. Please call 731-541-7800. The Health Information Management Release of Information office is open Monday-Friday, 8 a.m.-4:30 p.m. Closed Saturday, Sunday, and Holidays.
Medical Records (or Health Information Management) is located inside Jackson-Madison County General Hospital and is responsible for maintaining each patient's medical information while they are treated at our facility. For a copy of your medical record, print and complete the form on this web site and mail it to: Health Information Management, 620 Skyline Drive, Jackson, TN 38301. Call Release of Information at 731-541-7800 if you need further assistance.
You can request a free personal My Health Records online account.
Click on the My Health Records icon to learn more.