Quality of Care—Community

We are committed to continuous improvement and accountability.We report data made publicly available by CMS Hospital Compare, as well as our most current corresponding internal data.

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Colonoscopy Follow-Up

  National Average Jan 2016 - Dec 2016 BGH Hospital Compare Data Jan 2016 - Dec 2016 CGH Hospital Compare Data Jan 2016 - Dec 2016 Dyersburg Hospital Compare Data Jan 2016 - Dec 2016 MGH Hospital Compare Data Jan 2016 - Dec 2016 Volunteer Martin Hospital Compare Data Jan 2016 - Dec 2016
Percentage of patients receiving appropriate recommendation for follow-up screening colonoscopy 85 100 N/A 100 81 53
Percentage of patients with history of polyps receiving follow-up colonoscopy in the appropriate timeframe 90 N/A N/A 100 93 99

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Preventive Care

  National Average Oct 2016 - March 2017 BGH Hospital Compare Oct 2016 - March 2017 CGH Latest Compare Oct 2016 - March 2017 Dyersburg Hospital Compare Oct 2016 - March 2017 MGH Hospital Compare Oct 2016 - March 2017 Volunteer Martin Hospital Compare Oct 2016 - March 2017
Assessed and Given Influenza Vaccination 93 91 99 100 98 99
Healthcare workers given influenza vaccination 88 90

N/A

83 80 73

Assessed and Given Influenza Vaccination

Flu shots reduce the risk of influenza, a serious and sometimes deadly lung infection that can spread quickly in a community or facility

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Emergency Department Care

Timely Emergency Department Care Medicare Definition Additional Information National Average 2016 - 2017 BGH Hospital Compare Data  2016 - 2017 CGH Hospital Compare Data 2016 - 2017 Dyersburg Hospital Compare Data 2016 - 2017 MGH Hospital Compare Data 2016 - 2017 Volunteer Martin Hospital Compare Data 2016 - 2017
Average (median) time patients spent in the emergency department, before they were admitted to the hospital as an inpatient. This number only includes patients who were admitted to the hospital as an inpatient. It doesn't include those people who went home. Long stays in an emergency department before a patient is admitted may be a sign that the emergency department is understaffed or overcrowded. This may result in delays in treatment or lower quality care. 208 minutes 226 minutes 235 minutes 226 minutes 227 minutes 190 minutes
Average (median) time patients spent in the emergency department, after the doctor decided to admit them as an inpatient before leaving the emergency department for their inpatient room. Delays in transferring emergency department patients to an inpatient unit may be a sign that there's not enough staff or there's poor coordination among hospital departments. Long delays can also create more stress for patients and families. 55 minutes 77 minutes 63 minutes 81 minutes 59 minutes 46 minutes
Average (median) time patients spent in the emergency department before leaving from the visit. Long stays in the emergency department before a patient is sent home may be a sign that the emergency department is understaffed or overcrowded. This may result in delays in treatment, increased suffering for those who wait, and unpleasant treatment environments. 111 minutes 125 minutes 124 minutes 169 minutes 124 minutes 110 minutes
Average time patients spent in the emergency department before they were seen by a healthcare professional. Delays in being seen by a healthcare provider may be a sign that the emergency department is understaffed or overcrowded. This may result in delays in treatment or lower quality care. In addition, long delays can create more stress for patients and families. 16 minutes 30 minutes 23 minutes 25 minutes 21 minutes 22 minutes
Average time patients who came to the emergency department with broken bones had to wait before receiving pain medication. Long waits before a patient is treated may be a sign that the emergency department is understaffed or overcrowded. For patients with broken bones, long waits without pain medication cause unnecessary increased suffering. 48 minutes 49 minutes 48 minutes 28 minutes 50 minutes 51 minutes
Percentage of patients who left the emergency department before being seen. Lower percentages are better. 2% 3% N/A 2% 3% 1%

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NONDISCRIMINATION NOTICE STATEMENT
West Tennessee Healthcare (WTH) does not exclude, deny benefits to, or otherwise discriminate against any person on the grounds of race, color, national origin, age, religion, disability, Limited English Proficiency or sex, including discrimination based on gender identity, sexual orientation, sex stereotyping or pregnancy in admission to, participation in, or receipt of the services and benefits under any of its programs and activities, whether carried out by WTH directly or through a contractor or any other entity with which WTH arranges to carry out its programs and activities.

For further information about this policy, contact Amy Garner (731) 541-9914.