FAQs about Cancer Treatment at the Kirkland Cancer Center

Q: Where is the Outpatient Chemotherapy Clinic?
A: The Outpatient Chemotherapy Clinic is located on the second floor at the Kirkland Cancer Center – 720 West Forest Ave.

Q: I am scheduled for outpatient chemotherapy. Where do I go first?
A: At your first and each outpatient chemotherapy treatment report to the first floor reception registration desk at the Kirkland Cancer Center. Staff will then direct you to the second floor Infusion area. Parking Garage #4, which is located  just past Kirkland Cancer Center’s front entrance, is designated for your convenience.

Q: Can I bring a guest for my chemotherapy treatments?
A: Yes. Patients are welcome to bring a guest to chemotherapy treatments.

Q: How long will my chemotherapy treatment take?
A: This depends on your cancer doctor’s orders. The first chemotherapy visit will be the longest due to paperwork and lab tests that must be completed before chemotherapy can begin. Please plan extra time for your first visit to our Outpatient Chemotherapy Clinic.

Q: Will my hair fall out?
A: This depends entirely on the treatment that has been prescribed for you. Certain therapies cause hair follicles to weaken and hair to fall out. Others do not. Talk to your nurse about the side effects of the treatment you have been prescribed.

Q: Can I bring a guest for my radiation therapy appointments?
A: Yes. Patients coming for outpatient therapies are welcome to bring a guest with them. Guests will remain in the waiting room during radiation therapy treatments. Guests can go into examination rooms with patients during physician consultations.

Q: How long will my radiation treatment take?
A: Radiation treatments typically take about a half hour to complete. The exception to this is the first treatment, which typically takes about an hour and a half. This treatment is longer due to the treatment planning process. Each week you will visit with a physician in an exam room. Your visit will be slightly longer on these days.

Q: Where is Radiation Oncology?
A: Radiation Oncology is located on the first floor at the Kirkland Cancer Center.

Q: Where do I park for treatments?
A: Park in Garage #4, which is located just past the front entrance of the Kirkland Cancer Center.

Q: Does Kirkland Cancer Center employ oncology certified staff?
A: Yes. Kirkland Cancer Center Radiation Therapy Department employs nine full-time oncology professionals, including a registered Radiation Therapist, a full-time board certified Medical Physicist, full-time certified Medical Dosimeters, and the department is under the medical direction of two full-time board certified Radiation Oncologists. The Medical Oncology Department employs oncology certified Nurses and all registered Nursing Staff are chemotherapy certified.

Q: Does Kirkland Cancer Center have teams of specialists in specific types of cancer who meet regularly to discuss cases (called tumor boards)?
A: Yes. The Cancer Conference or Tumor Board meets weekly to discuss patient treatments.

Q: What types of specialists are involved in these meetings?
A: According to guidelines established by the American College of Surgeons, the following specialists must be represented at each conference: Pathologist, Radiologist, Radiation Oncologist, Medical Oncologist and Surgeon.

Other non-physician attendees can include Administration, Certified Tumor Registrar, and Oncology Nurse, Palliative Care, Quality Improvement, and Social Worker.

Q: How many patients are treated at Kirkland Cancer Center?
A: In 2012 over 1,500 new patients were seen, diagnosed and/or treated at the Kirkland Cancer Center.

Q: I'm worried about side effects...
A: Many people are concerned about coping with the side effects of cancer treatments. Not all side effects impact all patients. It depends largely on your medications and your body. If you are experiencing side effects, talk with your physician or your nurse. They can give you valuable information on ways to minimize treatment side effects.

Q: Is Kirkland Cancer Center covered by my health plan?
A: You should contact your health insurance company prior to your first visit to confirm coverage.

Q: Is the center accredited by the Joint Commission on Accreditation of Healthcare Organizations?
A: Yes.

Q: Is this center approved by the American College of Surgeons' Commission on Cancer?
A: Yes. Our most recent accreditation survey was April of 2012. We were approved for an additional three years.

Q: Where can I get support?
A: We have a staff dedicated to supporting patients through their entire course of treatment and even post-treatment. Support groups, survivor celebrations and patient advocacy are all vital components to our center. Please call 541-9561 for more information.

Kirkland Cancer Center benefits from a very close relationship with the American Cancer Society and supports its patient services, including the following: Look Good, Feel Better for women with cancer and Camp Bluebird.

Kirkland Cancer Center has a full time social worker and has implemented a Patient Navigation program to assist in meeting the needs of patients being treated at the center. West Tennessee Healthcare also has full-time dietitians on staff to assist as needed.

Q: What technologies does the center offer?
A: The West Tennessee Healthcare System offers: Digital Mammography, Stereotactic Breast Biopsy, CT (Computed Tomography) Scan, PET (Positron Emission Tomography) Scan, MRI (Magnetic Resonance Imaging), Nuclear Medicine, Women's Surgical Care Unit

In the Radiation Oncology Department: Image Guided Radiation Therapy, Intensity Modulated Radiation Therapy, Stereotactic Radiosurgery on the brain, Procedures to treat gynecological cancers, CT scan located in the department for treatment planning

West Tennessee Healthcare (WTH) does not exclude, deny benefits to, or otherwise discriminate against any person on the grounds of race, color, national origin, age, religion, disability, Limited English Proficiency or sex, including discrimination based on gender identity, sexual orientation, sex stereotyping or pregnancy in admission to, participation in, or receipt of the services and benefits under any of its programs and activities, whether carried out by WTH directly or through a contractor or any other entity with which WTH arranges to carry out its programs and activities.

For further information about this policy, contact Amy Garner (731) 541-9914.