Our Services

Trauma Care

24/7 coverage by general surgeons, and prompt availability of care in specialties such as orthopedic surgery, neurosurgery, anesthesiology, emergency medicine, radiology, internal medicine, plastic surgery, oral and maxillofacial, pediatric and critical care are part of Trauma Care at JMCGH.

In a life-threatening situation, call 9-1-1 or go to the nearest emergency department.

Stroke Care

The Jackson-Madison County General Hospital Emergency Department with the West Tennessee Heart & Vascular Center includes state-of-the-art Stroke Care where neurosurgery specialists and interventional radiologists are available to dissolve or remove blood clots in the brain. A multidisciplinary team that also includes emergency physicians, interventional radiologist and neurologists is prepared to evaluate, image and treat patients quickly, and to use "clot-busting" medication or intra arterial procedures and clot removal when appropriate for the best recovery.

In a life-threatening situation, please call 9-1-1 or go to the nearest emergency department.

Heart Care

Working with the West Tennessee Heart & Vascular Center, the Jackson-Madison County General Hospital Emergency Department is a dedicated facility for patients experiencing cardiac symptoms. A team of cardiovascular emergency specialists, cardiologists and specially trained nurses, staffs the department.

When you or a loved one first notice heart attack symptoms, dial 9-1-1.

Survive Don’t Drive

Reasons Not To Drive During An Emergency

  • Attempting to drive to the hospital can cause delays in diagnosis and life-saving treatments.
  • Every minute of delay in getting treatment increases the likelihood of damage to the heart muscle or death.
  • EMS providers begin life-saving treatments on the way to the hospital.
  • As part of a WTHVC coordinated care team, EMS providers communicate critical information with the health professionals at the hospital prior to the patient's arrival.

In a life-threatening situation, please call 9-1-1 or go to the nearest emergency department.

STEMI Network/ Outreach
The accredited Emergency Department of Jackson-Madison County General Hospital, West TN Heart and Vascular Centers and the communities of West TN coordinate care for all emergency services.

The West TN STEMI Network provides a regional resource for patients throughout West TN and allows patients who arrive at outreach emergency rooms and medical centers with STEMI (ST-segments Elevation Myocardial Infarction) access to the fastest and most appropriate care within the recommended treatment time frame. These practiced proven procedures are vital in ensuring that the coronary vessel is opened in a timely manner restoring normal blood flow to the heart, in order to decrease damage to the heart.

The West TN STEMI Network includes:

Camden Hospital
Lexington Hospital
Humboldt Medical Center
Milan Hospital

Pediatric Care

As part of the accredited Emergency Department of Jackson-Madison County General Hospital, we provide specialized care for children and have a pediatric hospitalist on staff.  Working with Ayers Children's Medical Center neonatal team which includes board certified neonatologists, neonatal nurse practitioners, highly skilled nursing staff, respiratory therapists, physical therapists and certified lactation consultants – all of whom provide these special babies with the highest level of care.

Ayers Children's Medical Center also provides a mobile neonatal unit to transport critically ill babies to our facility from outlying hospitals. The transport team consists of a neonatalogist, neonatal nurse practitioner, a neonatal nurse and a respiratory therapist.

Ayers Children’s Medical Center 

Multiple Waiting Rooms

No one likes to wait, and we understand that, however, if your condition is not life-threatening, you may be asked to wait in one of our waiting rooms because the most critically ill and injured patients are treated first. If you are in the waiting room, it's important to let the staff know right away if your pain or condition gets worse.

To provide the best possible outcome and comfort levels to our patients, JMCGH has multiple waiting rooms including:

  • Lab/X-ray Reception
  • Main Lobby
  • Flu Season or Communicable Waiting Room
  • Fast Track

Fast Track is often an alternative to the regular Emergency Department, where treatment is determined on the severity of a patient's condition.

Fast Track is designed to treat patients who need immediate attention for small emergencies such as lacerations, sprains, fractures, bruises, scratches, sore throats, ear infections and minor rashes.  The Fast Track is part of the Emergency Department and not an urgent care clinic, offering procedures with the goal of shortening both wait and treatment times for non-critical patients.

Board Certified Physicians & Specialized Nurses

Jackson-Madison County General Hospital Emergency Department doctors and team have advanced training and specialize in quick assessments and life saving treatments. They will evaluate each patient’s need, order tests or x-rays, provide medication and determine the appropriate course of action for the individual patient.   Our tenured staff and physicians have a direct line to a large team of specialists.

West Tennessee Healthcare (WTH) does not exclude, deny benefits to, or otherwise discriminate against any person on the grounds of race, color, national origin, age, religion, disability, Limited English Proficiency or sex, including discrimination based on gender identity, sexual orientation, sex stereotyping or pregnancy in admission to, participation in, or receipt of the services and benefits under any of its programs and activities, whether carried out by WTH directly or through a contractor or any other entity with which WTH arranges to carry out its programs and activities.

For further information about this policy, contact Amy Garner (731) 541-9914.