Payment and Insurance

We accept private insurance, cash, credit cards, Medicare, and Tenncare. We are pleased to offer free information regarding insurance deductibles and co-payments. There will not be a fee for filing any insurance claims for you. Contact our Access Department at 1-800-587-3854 with questions about insurance coverage, service fees or payment options.

Pathways has access to several grants or other programs that may cover the cost of some services. Pathways staff can assist you in determining if you qualify.

Ultimately, the responsibility for payment is the obligation of the patient or other designated responsible party. However, we will be happy to discuss and work out payment issues with you.

Some of the insurance companies for which Pathways of Tennessee is a provider include: (This is not a comprehensive list) 

  • Aetna/Aetna Vhan
  • Amerigroup
  • BCBS
  • BHS
  • Cigna
  • Cigna Medicare
  • Corphealth
  • FEI Network
  • Health Partners
  • Magellan
  • MH Net
  • OHCA
  • PHCS
  • Tricare/Choice
  • UBH


Pathways may be a provider in other smaller networks. Our Access Team will help the client find out if their insurance is accepted whenever there are questions. The Access Team will ensure that the therapsit recommended for your treaement will be a provider in your insurance network.

West Tennessee Healthcare (WTH) does not exclude, deny benefits to, or otherwise discriminate against any person on the grounds of race, color, national origin, age, religion, disability, Limited English Proficiency or sex, including discrimination based on gender identity, sexual orientation, sex stereotyping or pregnancy in admission to, participation in, or receipt of the services and benefits under any of its programs and activities, whether carried out by WTH directly or through a contractor or any other entity with which WTH arranges to carry out its programs and activities.

For further information about this policy, contact Amy Garner (731) 541-9914.