Employee Assistance Program (EAP)


Employee Assistance Program (EAP) of Pathways Behavioral Health Services is proud to offer a wide range of adult and youth services.  Listed below are just a few of the issues we can help you with:

  • Depression
  • Anger management
  • Stress management
  • Family marital counseling
  • Children and youth problems
  • Maintaining and balancing life
  • Anxiety
  • Grief / loss
  • Divorce adjustment / recovery
  • Parenting
  • Alcohol and / or drug dependency

Contacting Your EAP

You may call your confidential EAP line at 731-541-7605 or 1-800-587-3854 to make an appointment.  Pathways EAP has offices located in Brownsville, Dyersburg, Milan, Lexington, Jackson, Tiptonville and Union City.

Payments & Insurance

EAP is a benefit offered through your employers.  Initial visits are free for employees, their spouses and dependents.  After the initial free visits are used, the cost will then be filed with your health insurance.  The human resource / personnel department of your organization can inform you of your specific benefit package.


One of the most important aspects of an EAP is maintaining strict confidentiality.  No information regarding the nature of a medical, personal, or emotional problem will be placed in the employee’s jobsite file or discussed with his or her supervisor without written consent.  All information relayed to our staff or in your chart is strictly confidential and is not released to anyone without your written consent.

Purpose of EAP

The purpose of an Employee Assistance Program (EAP) is to provide professional and confidential assessment counseling services for employees and their family members.  The employer provides this benefit so that employees and their family members may profit from early identification and receive any needed counseling services to resolve the problem.

West Tennessee Healthcare (WTH) does not exclude, deny benefits to, or otherwise discriminate against any person on the grounds of race, color, national origin, age, religion, disability, Limited English Proficiency or sex, including discrimination based on gender identity, sexual orientation, sex stereotyping or pregnancy in admission to, participation in, or receipt of the services and benefits under any of its programs and activities, whether carried out by WTH directly or through a contractor or any other entity with which WTH arranges to carry out its programs and activities.

For further information about this policy, contact Amy Garner (731) 541-9914.