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Health System Taking Proactive Measures to Screen Visitors

Jackson, Tennessee (March 13, 2020) – In our continued efforts to prepare for the novel coronavirus (COVID-19) and to protect our patients and healthcare workers, we will be implementing new entrance screening procedures for patients and visitors. At this time, our hospitals and clinics have not had any patients test positive for COVID-19. We are taking these proactive measures in an abundance of caution to do what is best for all those we care for.

To limit the spread of infectious disease, visitors will be asked questions, to understand if they are experiencing any symptoms such as fever, cough or shortness of breath. Visitors may be asked to speak with one of our clinical staff members regarding their symptoms and depending on the situation, may be asked to visit a patient at a later date when their symptoms have ceased. Effective March 13, 2020, we are limiting entrance to facilities.

For example, at Jackson-Madison County General Hospital, there will be screenings taking place at the following locations:

  • Main Entrance (revolving doors) 5am – 8 pm
  • Garage One entrance on the first floor 5am – 8pm
  • Walkway from the Medical Office Building over Forest Avenue 7 am – 5 pm
  • Patient Discharge (Forest Avenue) 7 am – 5pm
  • Entrance near Ayers Childrens Medical Center (Forest Avenue) 7 am – 5 pm
  • Emergency Room main entrance 24 hours

We understand that this may be inconvenient for some of our visitors, but this process has been implemented to protect the wellbeing of all of our patients and staff, which is our top priority.

Visitors may also notice changes inside our facilities such as waiting room closures, dining option changes, and limitations on the number of visitors allowed in patient rooms.

It is important that our communities understand that limiting entry points does not mean limiting access to our hospitals and clinics. All of our facilities remain ready to serve potential and current patients. Limiting entry points to our facilities helps us to ensure we are able to monitor guest access to better protect the safety and wellbeing of our patients, physicians, and healthcare staff during this time of heightened focus on wellness.

We will continue to provide updates as we receive them.