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CAUGHT At Our Best! – Belinda Horton

June 08, 2020
Belinda Horton, RN, Discharge Advocate A9
Jackson-Madison County General Hospital

 

I recently had the opportunity to hear Belinda Horton, Discharge Advocate, go over discharge paperwork with a patient on A9.  Belinda was so patient and kind to this lady.  When going over the doctor’s orders, she was very detailed.  To make sure the patient had understood the orders, Belinda patiently explained them over and over until it was clear that the patient had understood them.  It was impressive that she took all the time that was needed to ensure the patient left our hospital understanding what she needed to do once she got home.  Belinda was just wonderful and did a phenomenal job of explaining!