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Self Pay

Patients who are uninsured or fail to provide us with adequate billing information including proper managed care authorization referrals are responsible for the total payment of their bill. If you have any questions or need to make payment arrangements to resolve your account, please call our Hospital Billing Department Customer Service line at 800-233-2108, Monday-Friday, 8:00 a.m. – 4:30 p.m.

Any payment arrangements, other than payment in full must be approved in order to keep your account from being considered past due. Please read the Payment Options page for more information.

If you have any questions regarding your bill please contact one of our Billing Representatives by calling toll-free
800-233-2108, Monday-Friday, 8:00 a.m. – 4:30 p.m. for more details.

Uninsured Discounts

If you are uninsured and have no third party insurance, you will receive a discount on your bill.

Uninsured Discounts effective 7/1/2022
   
Entity NameDiscount Deduction% of Charges Payable
Bolivar General Hospital60%40%
Camden General Hospital60%40%
Dyersburg Hospital60%40%
Infectious Disease Consultants50%50%
Jackson Madison County General Hospital60%40%
LIFT Therapy60%50%
Milan General Hospital60%40%
Volunteer Hospital60%40%
West Tennessee Medical Associates50%50%
West Tennessee Medical Group50%50%

*red font indicates changes on stated effective date

Uninsured discount percentages are calculated in compliance with Tennessee Code Annotated (TCA)-68-11-262 and the discount percentages will be evaluated on an annual basis and adjusted as necessary. This uninsured discount will apply based on total charges before any other discounts for which the patient may qualify. If eligible, other discounts under the Patient Financial Assistance programs will be applied on balances remaining after the uninsured discount is applied. Please see the Patient Financial Assistance page for more information on those programs.

If you have any questions regarding your bill please contact one of our Billing Representatives by calling toll-free
800-233-2108, Monday-Friday, 8:00 a.m. – 4:30 p.m. for more details