Self Pay
Patients who are uninsured or fail to provide us with adequate billing information including proper managed care authorization referrals are responsible for the total payment of their bill. If you have any questions or need to make payment arrangements to resolve your account, please call our Hospital Billing Department Customer Service line at 800-233-2108, Monday-Friday, 8:00 a.m. – 4:30 p.m.
Any payment arrangements, other than payment in full must be approved in order to keep your account from being considered past due. Please read the Payment Options page for more information.
If you have any questions regarding your bill please contact one of our Billing Representatives by calling toll-free
800-233-2108, Monday-Friday, 8:00 a.m. – 4:30 p.m. for more details.
Uninsured Discounts
If you are uninsured and have no third party insurance, you will receive a discount on your bill.
| Uninsured Discounts effective 7/1/2022 | ||
| Entity Name | Discount Deduction | % of Charges Payable |
| Bolivar General Hospital | 60% | 40% |
| Camden General Hospital | 60% | 40% |
| Dyersburg Hospital | 60% | 40% |
| Infectious Disease Consultants | 50% | 50% |
| Jackson Madison County General Hospital | 60% | 40% |
| LIFT Therapy | 60% | 40% |
| Milan General Hospital | 60% | 40% |
| Volunteer Hospital | 60% | 40% |
| West Tennessee Medical Associates | 50% | 50% |
| West Tennessee Medical Group | 50% | 50% |
*red font indicates changes on stated effective date
Uninsured discount percentages are calculated in compliance with Tennessee Code Annotated (TCA)-68-11-262 and the discount percentages will be evaluated on an annual basis and adjusted as necessary. This uninsured discount will apply based on total charges before any other discounts for which the patient may qualify. If eligible, other discounts under the Patient Financial Assistance programs will be applied on balances remaining after the uninsured discount is applied. Please see the Patient Financial Assistance page for more information on those programs.
If you have any questions regarding your bill please contact one of our Billing Representatives by calling toll-free
800-233-2108, Monday-Friday, 8:00 a.m. – 4:30 p.m. for more details
