Skip to main content
Alert icon
COVID-19 Resources Click here for details.

Maternity Care

Our experienced obstetricians, skilled midwives, and specially-trained nurses oversee vaginal births in each of our 15 labor-delivery-recovery rooms. These rooms are private and professionally decorated. Cesarean sections are performed in one of our two operating suites, located in the Labor and Delivery department. We support mom’s choice for natural or anesthesia-assisted childbirth. We look forward to playing Brahm’s Lullaby throughout the hospital after every daytime delivery!

After your baby arrives, you will move to the Mother-Baby Unit when you and your caregivers decide it is time. This is a modern, 42-bed area where specially-trained nurses practice family-centered nursing. We encourage “rooming-in” with your new baby. Your baby will stay in the room with you, allowing time for bonding. With the help of the staff, you will learn to care for your baby’s needs and wants. Family bonding time is offered daily from noon until 2 p.m. to make sure your new family has quiet time together without unwanted interruptions.

Jackson-Madison County General Hospital is a designated Baby-Friendly facility, and offers these services for families:

  • Parents will receive a snack box with salty and sweet treats just in case you need a snack between meals.
  • Parents will receive complimentary beverages: all you have to do is ask your nurse.
  • Professional Photography is available to capture the magic of your baby’s first photos.
  • Optional on-line web nursery is available.
  • In collaboration, Jackson-Madison County General Hospital Labor & Delivery team and Tennessee Donor Services are saving and improving lives through placental tissue donation.

To ease your mind, a strong security system is in force to protect you and your baby. We deliver more than 3,000 babies every year, so pre-admission (or Storking) is encouraged for mothers. Done after the fifth month of pregnancy in the Admitting department, this provides immediate check-in when it’s time for delivery.

Jackson-Madison County General Hospital and West Tennessee Healthcare Volunteer Hospital are committed to the health and safety of all patients and is proud to partner with the TDH and THA in this effort to reduce infant deaths.

For more information on the BEST award, visit the TDH website. 

Lactation Services

Jackson-Madison County General Hospital promotes breastfeeding as a baby’s best start in life! Lactation services are offered by International Board Certified Lactation Consultants, who are trained in the techniques and science of breastfeeding. They will assist mothers in learning skills to successfully initiate and continue breastfeeding. Once back at home, mothers may call the lactation consultant — at no charge! For more information, call 731-541-BABY (2229).

Additional Lactation Services
  • Breastfeeding classes
  • In-house hospital assistance and support. For more information, call 731-541-BABY (2229)
  • Information and assistance for new parents with sick or premature babies in NeoICU.
  • At-home information and support available.
  • Electric breast pump rentals and sales, as well as other maternity supplies are available through Medical Center Medical Products. For more information, call 731-664-4305.

Neonatal Intensive Care

Our Neonatal Intensive Care Unit provides highly specialized care for babies born prematurely or those who require extra medical attention after birth. Our neonatal team includes board-certified neonatologists, neonatal nurse practitioners, a highly skilled nursing staff, respiratory therapists, physical therapists, and certified lactation consultants, all of whom provide these special babies with the highest level of care.

The neonatal unit, which is located on the third floor of Jackson-Madison County General Hospital, is a Level III 34-bed unit. Last year, we cared for more than 650 babies in the unit.

Learn More


Special care for at-risk moms and babies is provided through Mid-South Perinatal Associates, P.C., located inside Jackson-Madison County General Hospital. Nathaniel Hoeldtke, MD, along with a highly qualified staff, provide care for women at the in-hospital clinic location.

Services Include:
  • Routine and high-risk obstetric ultrasound
  • Preconceptional care
  • Genetic counseling
  • Prenatal diagnostic procedures
  • Targeted sonographic evaluation of fetal anomalies and growth disorders
  • Fetal echocardiography
  • First trimester nuchal translucency evaluation
  • Fetal transfusion
  • Antepartum fetal surveillance
  • Consultative or primary management of medical complications in pregnancy
  • Inpatient consultation and management
  • Management of diabetes in pregnancy
Beneficial features include:
  • Routine and high-risk obstetric ultrasound
  • Preconceptional care
  • Genetic counseling
  • Prenatal diagnostic procedures

Appointments available by referral from your OB/GYN or primary care provider. For more information, ask your doctor or call 731-541-6939.

Learn More

OB Hospitalists

The West Tennessee Women’s Centers at Jackson-Madison County General Hospital in Jackson, and Volunteer Hospital in Martin operate an OB/GYN hospitalist program which allows hospital-based physicians to focus on providing care to patients in the hospital, as well as those arriving in the OB-Ed Triage or Labor and Delivery department. To support this program, both hospitals work with Ob Hospitalist Group (OBHG), the largest dedicated OB/GYN hospitalist provider. This company agrees with our desire to make certain that every expectant mother is afforded the basic privilege of consistently and unconditionally seeing a physician when presenting to the Labor and Delivery Department.

Patient Advantages
  • OB/GYN hospitalists are available on-site 24 hours a day / 7 days a week.
  • If your physician is not available, the OB/GYN hospitalist can examine and evaluate the progress of your labor. They are available to review test results and fetal heart tracings. The OB/GYN hospitalist can provide you and your baby a safe delivery.
  • If an emergency occurs, the OB/GYN hospitalist is ready and available to respond.
Highly Skilled
  • If your personal physician is unavailable, please know that the OB/GYN hospitalist can provide their medical expertise and optimal care, as well as answer any questions that you or a family member may have.
  • They are highly skilled in a variety of different delivery methods.
  • Our OB/GYN hospitalists are required to maintain high levels of clinical performance and professional standards. In addition to being board certified in OB/GYN, they are required to have additional, more specialized training.
  • OB/GYN hospitalists will be familiar with every key player in the hospital regarding your care. These may include medical and surgical consultants, discharge planners, social workers, clergy, and others.

We all want the best care for you and your baby. Your physician will make sure the OB/GYN hospitalist has access to your medical record and birth plan. If the OB/GYN hospitalist cares for you in your physician’s absence, we will make sure that a report is sent to them. Everyone at JMCGH, including your nurses, physician, and the OBHG hospitalist team has your safety and the baby’s health as their most important priority.

OB/Gyn Services

The West Tennessee Medical Group Women’s Health is staffed by caring and compassionate healthcare professionals who monitor and care for the health of both mom and baby with quality prenatal, delivery, and post-natal services. They assist women in having satisfying pregnancy and birthing experiences while placing a strong emphasis on education and patient choice. Pregnancy healthcare through a licensed Nurse Midwife is one option available for the women of West Tennessee. For more information, call 731-541-8425.

We provide care for all women—in every stage of their journey. The physicians and nurses at West Tennessee Medical Group Women’s Health provides prenatal, maternal, and women’s healthcare. We work with each patient toward staying healthy, making healthy choices, and providing education.

Find a Location Our Providers

Birth Certificate

After the baby is born, you will be given a birth certificate worksheet to complete during your stay in our Mother/Baby Unit. This worksheet will include personal information about yourself and your new baby. This will include baby’s name, mother’s full name, mother’s maiden name (the name before you were married), date and place of birth, and Social Security number. You will also need father’s full name, date and place of birth, and Social Security number. Please have this information available and know that it is absolutely necessary for you to correctly spell all names. After the Birth Certificate Specialist enters the data into the computer, the birth certificate will be brought to you to obtain approval and appropriate signatures. You will be given a “Mother’s Copy” of your baby’s birth certificate before you are discharged from our care. If you must leave the hospital before signing the birth certificate and obtaining your Mother’s Copy, please contact the Birth Certificate Specialist at (731) 541-7819 within five days of the birth to make arrangements for verification and signatures. It is difficult and costly to you to make corrections or changes after a birth certificate has been completed therefore, accuracy of information given is very important.

Information for Unmarried Parents

If the baby’s mother and father are not married, you have the option for completing a Voluntary Acknowledgement of Paternity Affidavit (pending certain requirements).

  • For unmarried couples, a Voluntary Acknowledgement of Paternity Affidavit must be completed for the name of the baby’s father to be included on the birth certificate. Both parents must be age 18 or above, otherwise, their parent/guardian must be present and sign their consent as well.
  • For paternity affidavits, both parents and/or parent/guardians must be able to show a valid photo ID.
  • All signatures on the Paternity Affidavit will be witnessed and notarized as an official state document by the Birth Certificate Specialist.
Social Security Card

After obtaining the birth certificate information and getting appropriate signatures, our computer system automatically applies for your baby’s Social Security card. The card will be mailed to the home address you provided for your hospital account. This process can take up to six-eight weeks. You may visit this website for more information or call 1-800-772-1213.

Birth Certificate Copy

After completing your child’s birth certificate information with the Birth Certificate Specialist, you will be given a “Mother’s Copy” prior to being discharged from the hospital.

To obtain the “short form” birth certificate visit Madison County Health Department. They are open from 8:00 am – 4:00 pm Monday – Friday. Please contact their office for ID requirements at (731) 423-6020. The fee for a birth certificate is $8 for the first copy.

Lullaby Lane

This program offers a way to honor your baby with a personalized ceramic tile of your design, created by a professional artist and placed on our Lullaby Lane wall, located on the hallway near the well-baby nursery. Funds from the sale of the tiles help to provide new programs and equipment for the Center. For more information or to purchase a tile call 731-541-6448.

Donate to Lullaby Lane

Infant Loss

Serenity Garden

The Serenity Garden offers a place of remembrance for families who have lost infants. This hopeful place is located in a serene, grassy setting near the entrance to Jackson-Madison County General Hospital and the Hospital’s Labyrinth and Meditation Garden.

Often families who lose babies due to miscarriage, ectopic pregnancy, stillbirth, or newborn death, do not have a place to grieve or a grave to visit. The Serenity Garden gives them a place to grieve and a place to find peace. The garden consists of a commemorative wall with etched names of babies and families. A path flanked by benches for meditation, prayer, and thought, leads to two statues–a grieving angel and an angel of hope. To make a donation, call West Tennessee Healthcare Foundation at 731-984-2140 or donate online.

Butterfly’s Embrace Memorial Service

A memorial service of remembrance is held in October, which is National Pregnancy and Infant Loss Month, to honor the memory of the approximately 870,000 babies who die each year through miscarriage, ectopic pregnancy, stillbirth, or newborn death.

Now I Lay Me Down To Sleep

Our facility utilizes the services of Now I Lay Me Down To Sleep (NILMDTS). Now I Lay Me Down to Sleep is a national nonprofit organization of dedicated professional photographers who donate their time to capture images for bereaved parents. In hopes that the images will serve as an important step in their grieving process, the families are given a web link to download the images for free.   Learn more and locate a photographer.

Heaven’s Cradle

The fund’s mission is to provide comfort and assistance to families suffering perinatal loss. Funds raised will be used to create private waiting spaces for families who have lost a baby, facilitate special training for clinical staff that work with bereaved families, and provide keepsakes for parents and families. To make a donation to Heaven’s Cradle, call West Tennessee Healthcare Foundation at 731-984-2140 or donate online.

Perinatal Bereavement

The loss of a baby due to miscarriage or stillbirth is a traumatic life event. The Perinatal Bereavement Program at Jackson-Madison County General Hospital offers a compassionate type of care for families grieving the loss of a baby at any age. Families are supported at time of delivery, during their hospital stay, and throughout a period of bereavement. Care is provided by Certified Bereavement Counselors with a focus on memory-making and grief support. During a 13-month period of bereavement care, families receive monthly contacts, in the form of mailings, emails, phone calls or home visits. A private online support group is also available to help families connect and feel supported through their grief journey.

Contact the Perinatal Bereavement Coordinator

West Tennessee Healthcare (WTH) does not exclude, deny benefits to, or otherwise discriminate against any person on the grounds of race, color, national origin, age, religion, disability, Limited English Proficiency or sex, including discrimination based on gender identity, sexual orientation, sex stereotyping or pregnancy in admission to, participation in, or receipt of the services and benefits under any of its programs and activities, whether carried out by WTH directly or through a contractor or any other entity with which WTH arranges to carry out its programs and activities.

For further information about this policy, contact Amy Garner (731) 541-9914.